new managers are leading without a foundation

Give your newest leaders the three skills that determine everything else — building trust, setting clear expectations, and delivering feedback that actually lands.

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Most New Managers Start Leading Before They're Ready

  • Nearly 60% of new managers report receiving no formal training before taking on their first team — leaving them to figure out leadership through trial and error at their team's expense
  • Teams led by poor delegators are 40% less productive, missing deadlines and burning out the manager in the process
  • When managers hoard work instead of developing their people, your best employees stop growing — and start leaving

The New Manager Foundation: Trust, Expectations, and Feedback Done Right

The biggest predictor of a new manager's success isn't their technical expertise — it's whether they can build the kind of relationships that make a team function. Research from Gallup, CCL, and decades of organizational behavior studies points to the same three fundamentals: teams need to trust their manager, understand what's expected of them, and receive honest, constructive feedback on a regular basis. Without all three, everything else falls apart.

This 6-week program gives new managers a practical, immediately applicable framework for establishing trust from day one, setting expectations that create clarity and accountability, and delivering feedback in a way that strengthens relationships instead of damaging them.

Each In-Person Program Includes:

  • A 3-day, in-person kick-off event for up to 20 people
  • 3 90-minute follow-up virtual interactive sessions
  • 6-week messaging plan to reinforce key lessons
  • Engagement plans for participant’s managers
  • Participant workbooks and cheat sheets
  • Post-program assessment report

Each Virtual Program Includes:

  • Five 90-minute, interactive workshops for 20 people
  • 6-week messaging plan to reinforce key lessons
  • Engagement plans for participant’s managers
  • Participant workbooks and cheat sheets
  • Post-program assessment report

A partnership with BUILT means you don’t have to go it alone.
Our streamline process ensures the program is true to your organization's unique culture and needs.

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Here's What Happens If You Don't Act

Every new manager you promote without these fundamentals becomes a liability before they become an asset. Their teams feel the uncertainty, lose confidence in their leader, and start filling the gaps with assumptions and frustration. Your best employees — the ones with options — don't wait around for a manager to figure it out. They find a team with a leader who already has. You invest significant time and resources identifying and promoting your top contributors into management. Without the right foundation, that investment works against you. Don't let the moment of promotion become the beginning of a retention problem.

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