Defining Leadership

Align your organization around a shared definition of leadership and a plan to develop it.

Trying to develop your leaders without first defining what you want them to do is like adding a rocket engine to an airplane going in the wrong direction. You might be moving fast, but you aren't actually getting anywhere. Leaping forward without properly identifying what you are trying to achieve leads to numerous problems in an organization. 

  • Leaders all create their own definition of what it means to be a leader.
  • Leaders are overwhelmed because they don't know what to focus on.
  • You can't hold leaders accountable because of unclear expectations.

That is where we can help

At BUILT, we use a proven process for working with your HR team and senior leaders to clearly identify what the essential skills of a leader are in your organization so everyone knows exactly what they need to do. Conversations typically take place in-person during a half-day facilitated session to walk through three simple steps.

Step 1: Impact

Define the impact you want leaders to have on the organization by clarifying how leadership should improve teams, performance, and results.

Step 2: Examples

Identify the people inside your organization who already demonstrate great leadership and study what success looks like in practice.

Step 3: Behaviors

Translate those individual examples into the specific leadership behaviors you want every manager to learn and practice every day.

By the end of the conversation, you will have a clear roadmap for how you need to develop your leaders for the organization to succeed.

Here's What Happens If You Don't Act

If leadership isn’t clearly defined, managers will continue to fill in the gaps themselves—often in very different ways. Teams experience inconsistent leadership, priorities become unclear, and performance suffers. Over time, the organization drifts further from the results it’s trying to achieve.